Privacy policy

Last updated: September 25, 2026

This Privacy Policy describes how Herculean Knight ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://herculeanknight.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information We Collect Directly From You

Information that you directly submit to us through our Services may include:

  • Contact details such as your name, address, phone number, and email
  • Order information such as billing address, shipping address, payment confirmation, email address, and phone number
  • Account information such as your username, password, and security questions
  • Customer support information such as the information you choose to include in communications with us, for example, when sending a message through the Services

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Our payment processors (e.g., Shopify Payments, Stripe, PayPal), who collect payment information to process your payment in order to fulfill your order and contract
  • When you visit our Site, open or click on emails we send you, or interact with our Services, we, or our third-party partners, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We may combine the information we collect from you with information from third parties, and combined information will be treated in accordance with this Privacy Policy.

Payment Information

When you make a purchase on our Site, your credit card, debit card, or other payment details are collected and processed directly by our third-party payment processing gateway (such as Shopify Payments and/or other payment providers integrated with our Site). We do not store your full card number, card expiry date, or CVV on our own servers. This payment information is transmitted directly to, and securely processed by, our payment processor in accordance with applicable card industry security standards (PCI-DSS), and its use of your information is governed by that processor's own privacy policy and terms.

3. How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. You may opt out of marketing communications at any time.
  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe.
  • Communicating with You. We use your personal information to provide customer support and improve our Services.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, requests from law enforcement or regulators, or to establish, exercise, or protect our legal rights.

4. How We Disclose Personal Information

We may disclose your personal information to third parties for a variety of purposes, including:

  • Service Providers. We may disclose your personal information to third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, order fulfillment, shipping and logistics, IT services, customer service, and marketing services (for example, our Shopify e-commerce platform and related apps). In particular, your credit/debit card details and other payment information are shared with and processed by our third-party payment gateway solely for the purpose of completing and securing your transaction.
  • Business Transfers. We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Legal Obligations. We may disclose your information to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process.

5. Third-Party Websites and Links

The Site may provide links to third-party websites or online services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We are not responsible for the practices employed by any websites or services linked to or from our Site, and we encourage you to read the privacy policies of every website you visit.

6. Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of applicable consent without appropriate parental or guardian consent. If you are the parent or guardian of a child and believe they have provided us with personal information, please contact us using the contact details below to request deletion.

7. Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site, run analytics, and better understand your browsing experience. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser settings. Please note that removing or blocking Cookies can negatively impact your user experience and parts of our Site may no longer be fully accessible.

8. Your Rights

Depending on where you live, you may have certain rights under applicable data protection laws with respect to your personal information, which may include the right to:

  • Right to Access / Know. Request access to and information about the personal information we hold about you.
  • Right to Correct. Request that we correct inaccurate personal information about you.
  • Right to Delete. Request that we delete your personal information.
  • Right to Restrict Processing. Request that we restrict the processing of your personal information.
  • Right to Opt Out. Opt out of the processing of your personal information for marketing purposes.

You may exercise any of these rights by contacting us using the contact details provided below. We will respond to your request within the time period required by applicable law.

9. Data Retention

We keep your personal information for only as long as necessary to carry out the purposes for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

10. Security

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. International Users

Please note that we may transfer, store, and process your personal information outside the country you live in, including in jurisdictions whose data protection laws may differ from those in your country. By using the Services, you consent to the transfer of your information to such countries.

12. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: support@herculeanknight.com